Q:Are free samples available?
A: 1) Samples from stock are available could be free based on 1pcs.
2) We charge 1.2-1.5 times unit price if for a customized sample and return the sample cost after mass production order placed.
3) Note: delivery cost is borne by buyer.
Q: How soon could I get my sample?
A: Normally 7-10working days after sample order placed, depending on the complexity of sample design.
Q: What’s the payment term?
A: Our traditional payment term: 30% TT deposit, 70% balance paid before shipping.
Q:What’s your delivery time?
A: Normally 30 working days after confirming pre-production sample.
Q: What’s your MOQ?
A: 1) Normally 500PCS MOQ mixing no more than 200pcs/sku for each item;
2) Note: it could be negotiable according to clients’ particular situations.
Q: Could I put my own logo on the helmet or choose my own colors?
A: Yes, personalized logo and colors are accepted.
Q: Where your products have been sold to?
A:So far our helmets have been sold more than 70 countries and regions around the world including the North America, Europe, Australia, South America and middle-east regions, etc.
Q:What is your standard inspection?
A: Before shipment all of our finished helmets will be full inspected. We start quality control from raw material to ensure the quality of each component. With full set of advanced inspection equipments, including test machine to meet international standards.
Q: What kind of after-sales service can you offer?
A: For any kinds of complaints from clients, our sales department will solve the problems as soon as possible. We make a promise that we will responsible for all if it is indeed quality problems to avoid let customer in a passive situation.
Q: Where is your factory located? How can I visit your factory?
A: Dongguan City, Guangdong Province, China.
Please kindly inform us in advance before a visit and we’ll pick you up.
If you would like to know more about our product, feel free tosend us inquiry!
A: 1) Samples from stock are available could be free based on 1pcs.
2) We charge 1.2-1.5 times unit price if for a customized sample and return the sample cost after mass production order placed.
3) Note: delivery cost is borne by buyer.
A: Normally 7-10working days after sample order placed, depending on the complexity of sample design.
A: Our traditional payment term: 30% TT deposit, 70% balance paid before shipping.
A: Normally 30 working days after confirming pre-production sample.
A: 1) Normally 500PCS MOQ mixing no more than 200pcs/sku for each item;
2) Note: it could be negotiable according to clients’ particular situations.
A: Yes, personalized logo and colors are accepted.
A:So far our helmets have been sold more than 70 countries and regions around the world including the North America, Europe, Australia, South America and middle-east regions, etc.
A: Before shipment all of our finished helmets will be full inspected. We start quality control from raw material to ensure the quality of each component. With full set of advanced inspection equipments, including test machine to meet international standards.
A: For any kinds of complaints from clients, our sales department will solve the problems as soon as possible. We make a promise that we will responsible for all if it is indeed quality problems to avoid let customer in a passive situation.
A: Dongguan City, Guangdong Province, China.
Please kindly inform us in advance before a visit and we’ll pick you up.
If you would like to know more about our product, feel free tosend us inquiry!
